Terms & Conditions


1.0 “Caterer” refers to both the provider of food, alcohol and events services by, and on behalf of the gourmet group. These terms and conditions apply to the services of the caterer/ the gourmet group in both an active and consultancy role.

1.1 ‘Additional Costs’ means such additional costs attributable to the provision of Additional Services to the Customer by the Caterer together with ancillary charges for delivery and collection of supplies within Central London, storage, corkage and handling charges that may be charged by the Caterer from time to time (which shall include VAT where applicable and/or other taxes, duties and appropriate other charges) details of which will be set out in the relevant Invoice.

1.2 ‘Additional Services’ means any additional services the Caterer may agree to provide to the Customer in accordance with clause 7 of these Terms and Conditions.

1.3 ‘Agreement’ means any agreement between the Caterer and the Customer for the provision of Catering Services incorporating these Terms and Conditions.

1.4 ‘Catering Services’ means the Catering Services set out in the Agreement together with any Additional Services to be provided to the Customer by the Caterer under the terms of the Agreement.

1.5 ‘Facilities’ means the facilities and/or equipment to be provided by or on behalf of the Customer at the Premises on the Function Date.

1.6 ‘Function Date’ means the date and time of the function specified in the Agreement. The Caterer shall be responsible for: providing the Catering Services at the Premises on the Function Date;

1.7 ‘Invoice’ means any invoice given or dispatched to the Customer detailing the Catering Services, the Price, Additional Services and any Additional Costs.

1.8 ‘Price’ means the price to be paid by the Customer to the Caterer for the Catering Services as specified in the Agreement which shall include VAT where applicable and/or other taxes, duties and appropriate other charges.

1.9 Premises’ means the Premises specified in the Agreement at which the Catering Services are to be provided.


2.1 Upon signature of the Agreement, the Customer and the Caterer shall be legally bound in respect of the supply of Catering Services at the Premises on the Function Date on these Terms and Conditions.

2.2 Subject to any variation under clause 2.4, the Agreement will be on these Terms and Conditions to the exclusion of all other terms and conditions (including any terms or conditions which the Customer purports to apply under any order form, specification or other document).

2.3 No terms or conditions endorsed upon, delivered with or contained in the Customer’s order form, specification or other document will form part of the Agreement simply as a result of such document being referred to in the Agreement.

2.4 These Terms and Conditions apply to the Catering Services provided by the Caterer to the Customer and any variation to these Terms and Conditions and any representations about the Catering Services shall have no effect unless set out in the Agreement or as expressly agreed in writing and signed by the caterer.

2.5 Each order for Catering Services placed by the Customer with the Caterer shall be deemed to be an offer by the Customer to purchase Catering Services subject to these Terms and Conditions.

2.6 No order placed by the Customer shall be deemed to be accepted by the Caterer until the Agreement is signed by the Caterer or (if earlier) the Caterer delivers the Catering Services to the Customer.

2.7 The Customer shall ensure that the terms of its order and any applicable specifications are complete and accurate.

2.8 Any quotation is given on the basis that it is not an offer capable of acceptance and that no contract will come into existence until an order is placed by the Customer and the Caterer dispatches the signed Agreement to the Customer.


3.1 The Caterer shall be responsible for:

3.1.1 providing the Catering Services at the Premises on the Function Date;

3.1.2 ordering and purchasing all supplies and equipment other than the Facilities to be used by the Caterer to provide the Catering Services such supplies to be ordered in the name and on behalf of the Caterer and not the Customer and to remain the property of the Caterer;

3.1.3 choosing, preparing and pricing all food and beverages supplied (subject to prior consultation with the Customer);

3.1.4 providing staff as is required for the provision of the Catering Services and all administration relating thereto;

3.1.5 paying all suppliers with whom the Caterer shall enter into contracts in accordance with clause 3.1.2;

3.1.6 effecting and maintaining insurance cover in respect of the following risks arising from the provision of the Catering Services: employer’s liability, product liability (including cover in respect of food poisoning and deleterious substances in foodstuffs and beverages due to the negligence of the Caterer) but not for more than £2 million in respect of any one incident or period of insurance, and

3.1.7 the operational requirements of all statutory provisions or regulations relating to the provision of the Catering Services.

3.2 Specific items on menus, decoration or other items to be supplied by the Caterer are subject to market availability and the Caterer shall notify the Customer as soon as practicable if any item will not be available on the Function Date.


4.1 The Customer grants to the Caterer the right to supply the Catering Services and any Additional Services at the Premises on the Function Date and shall be responsible for:

4.1.1 providing the Facilities and paying all suppliers whom the Customer enters into contracts to provide the Facilities;

4.1.2 paying the Costs and any Additional Costs in accordance with clause 5;

4.1.3 providing and maintaining of (renewing and repairing where necessary):

4.1.4 first aid and firefighting equipment, and

4.1.5 such other plant or equipment as may be agreed in writing between the Customer and the Caterer or as may be reasonably required by the Caterer for the provision of the Catering Services;

4.1.6 providing water heating lighting electricity gas and any other fuel required together with sewerage and refuse collection facilities;

4.1.7 all cleaning (other than that which is the responsibility of the Caterer under clause 3.5 including the cleanliness of walls above the level of 6 feet from floor level windows ceilings lighting and ventilation fittings and floor surfaces and furniture in dining areas; and)

4.1.8 effecting and maintaining all insurance (other than that which is the responsibility of the Caterer under clause 3.7) including insurance for the Premises and loss or damage to the plant and equipment.

4.1.9 ensuring that no smoking is permitted in the Premises in accordance with the Smoke-Free Premises and Enforcement Regulations 2006.

4.2 The matters to be undertaken or provided in accordance with clause 4.1 are to be undertaken and provided at the Customer’s cost and subject to all statutory provisions or regulations relating thereto.

4.3 Making the Caterer fully aware of any special practice, precaution or requirements of the environment they are being contracted to undertake work in.


5.1 The Price shall be paid by the Customer to the Caterer [in cleared funds] as follows (the “Due Dates”) and time for payment shall be of essence:

5.1.1 20% upon receipt of the Order Confirmation;

5.1.2 85% 14 days prior to the Function Date; and

5.1.3 the balance, together with any Additional Costs within 14 days of the date of each the caterer reserves the right, at its sole discretion, to require the Price to be paid in full by the Customer upon dispatch of the Agreement and the Invoice by the Caterer

5.2 Rates, prices and discounts published in catalogues, lists, mail shots, advertisements and other documents issued by the Caterer are subject to variation at any time without prior notice.

5.3 The Invoice shall be given or despatched by the Caterer to the Customer with the Agreement or as soon as reasonably practicable thereafter.

5.4 If any installment of the Price is not paid in full by any of the Due Dates, the Caterer may;

5.4.1 cancel or suspend commencement of the Catering Services;

5.4.2 charge the Customer interest (both before and after any judgment) on the outstanding amount at a rate of 4% per annum above the base rate of the Barclays Bank Plc from time to time, until payment is made in full (a part of a month being treated as a full month for the purposes of calculating interest).

5.5 The Customer shall reimburse the Caterer (on a full indemnity basis) all costs and expenses incurred by the Caterer in connection with the recovery of any money due to the Caterer under the Agreement.

5.6 Except with the express agreement in writing of the Caterer, no deduction shall be made by the Customer from any payment for or on account of any matter or thing whatsoever including, but not limited to any set-off, compensation, counter-claim or present or future taxes.

5.7 In line with article 5.6, all deposit (or initial or upfront monies) are non-refundable. Once the deposit is paid, the client accepts agreement of these terms and is bound in contract and is fully commited to the continuation and completion of said contract. Deposit amounts can not, and will not be reimbursed.

5.8 Any alcoholic beverages that are requested by the Customer, that do not appear on our in-house wine, champagne, and spirits list, will be charged per the quoted amount and not by consumption. Any unconsumed bottles may be collected by the Customer to retain.

5.9 Any changes to guest numbers made by the Customer, should be made in writing to the Caterer within 72 hours of the event.


6.1 The Caterer shall not have any liability under or be deemed to be in breach of the Agreement for any delays or failures in performance of this Agreement which result from circumstances beyond the reasonable control of the Caterer. The Caterer shall promptly notify the Customer in writing when such circumstances cause a delay or failure in performance.


7.1 At any time not less than 7 days prior to the Function Date, the Customer may submit a written request to the Caterer for the provision of Additional Services.

7.2 The Caterer may at its sole discretion either accept or reject such request, subject to the Customer’s acceptance of the Additional Costs arising from the provision of such Additional Services.

7.3 In order to maintain and ensure compliance with food safety hygiene and health and safety legislation and regulations the Customer shall not itself provide or engage any person organisation or firm other than the Caterer to provide catering services at the Premises on the Function Date unless agreed in writing by the Customer and the Caterer prior to the Function Date.


8.1 Neither party excludes or limits liability to the other party for death, personal injury or fraud.

8.2 Subject to clause 8.1 above, this clause sets out the Customer’s sole and exclusive remedies in respect of the Caterer’s performance, non-performance or poor performance of the Catering Services.

8.3 The Customer will be solely liable for the replacement cost of any damaged or destroyed equipment owned either by the Caterer or a third party supplier, or equipment owned the Caterer. The Caterer is not obliged to make apparent the replacement cost of said equipment unless damage has occurred and replacement is required.

8.4 By accepting these terms and conditions the Customer accepts the risk that there is a small chance that small amounts of wear and tear may be caused by the provision of semi commercial catering practices in the Customers domestic kitchen. The Caterer is not liable for the cost of making good these wear and tears. Significant damage must be made apparent to the Caterer within 24 hours of the event and the compensation for such damage reviewed.

8.5 Save as provided in clause 8.1, the Caterer shall not be responsible for any losses, charges, costs and expenses (whether such losses or damages were foreseen, foreseeable, known or otherwise) whatsoever incurred or suffered of an indirect or consequential nature including but not limited to:

8.5.1 Loss of sales or turnover;

8.5.2 Loss of actual or anticipated profit;

8.5.3 Loss of opportunity;

8.5.4 Loss of goodwill or

8.5.5 Loss of reputation
Which arise out of or in connection with the Catering Services (including but not limited to any advice or recommendations provided by the Caterer) and in no event shall the Caterer be liable for any losses, charges, costs and expenses arising from the Customer’s provision of the Facilities hereunder or for any food or beverage supplied by the Customer or a third party.

8.6 Subject to clause 8.1 above, the Caterer’s aggregate liability in contract, tort (including negligence), breach of statutory duty (misrepresentation or otherwise) arising under or in connection with the Agreement or any act or omission by the Caterer in the performance of its obligations under the Agreement shall not exceed the Price plus any Additional Costs received by the Caterer.

8.7 If you are a consumer (meaning an individual who is not acting in their business, trade or profession) you shall not be subject to clauses 8.2, 8.3 or 8.6.

8.8 Any advice or recommendation given by the Caterer or its employees shall be followed or acted upon entirely at the Customer’s risk.


9.1 Subject to clause 9.2, the Customer may terminate this Agreement by giving the Caterer notice in writing.

9.2 In the event of termination under cause 9.1 within 28 days of the Function Date [or in the event of force majeure], the Caterer shall be entitled to retain such element of the Price paid in accordance with clause 5.1 above required to cover the Caterer’s costs incurred prior to such cancellation [or event of force majeure] subject to the Caterer using its reasonable endeavors to mitigate its losses.

9.3 In the event of the cancellation of a party the following percentages of the sales value will be charged. Food – Within 3 days 100% of quoted cost. Within 4 days 50% of quoted cost. Hired Equipment – Within 5 days 100% of quoted cost. Marquee, bands, lighting and production – 100% within 14 days, or the sum of any deposits monies paid on behalf of the customer. Staff – within 3 days 50% within 2 days 100%


10.1 the other fails to comply with any of its obligations under this agreement or any agreement supplemental to it and the failure (if capable of being remedied) remains unremedied for 28 days after being called to its attention by written notice from the party not in default:

10.2 the other purports to assign the burden or benefits or charge the benefits of the Agreement;

10.3 the other convenes a meeting of its creditors or suffers a petition to be presented or a meeting to be convened or other action to be taken with a view to its liquidation except (with the written approval of the other) for the purposes of and followed by amalgamation or reconstruction;

10.4 the Customer is unable to pay his debts as they fall due or is made bankrupt; or

10.5 a receiver or administrative receiver is appointed of any of the other’s or the respective parties sub-contract’s property.


11.1 The Agreement embodies the entire understanding of the parties in respect of the matters contained or referred to in it and there are no promises, terms, conditions or obligations oral or written express or implied other than those contained in the Agreement. Nothing said by any salesperson, agent, employee or other representative on the Caterer’s behalf should be understood as a variation of the Agreement or an authorised representation about the nature or quality of the Catering Services. Save for fraud or fraudulent misrepresentation, the Caterer shall have not liability for any such representation being untrue or misleading.


12.1 This Agreement shall be governed by and constructed in accordance with English Law and the parties hereto submit to the exclusive jurisdiction of the English Court in respect of any dispute or matter arising out of or connected with this Agreement. Notwithstanding the jurisdiction of the English Court the parties will attempt in good faith to resolve any dispute or claim arising out of or relating to this agreement promptly through negotiations between the parties or the respective Senior Executives of the parties who have authority to settle the same. If the matter is not resolved through negotiations, the parties will attempt in good faith to resolve the dispute or claim through an Alternative Dispute Resolution (ADR) procedure recommended to the parties by the Centre for Dispute Resolution.


13.1 For the purposes of the Contracts (Rights of Third Parties) Act 1999 and (notwithstanding any other provision of the Agreement) this is not intended to, and does not, give any person who is not a party to it any right to enforce any of its provisions.


14.1 All dispute by The Client must be made to the managing director within 14 days of the event

14.2 The Caterer must respond to any initial dispute within 7 days of receiving the dispute

14.3 Disputes of damage to Client property are subject to clauses 8.1 to 8.8

14.3 Disputes raised by The Client with regard to quality or deliverance (or non deliverance) of agreed services by The Caterer are subject to clause 14.1 and 14.2. Any discount or reimbursement in line with such disputes are at the discretion of The Caterer. The Caterer reserves the right to cover costs incurred in the delivery of catering services even if there is a dispute over quality or deliverance of contract agreement.


15.1 Any notice given under the Agreement shall be in writing and may be served:

15.1.1 personally;

15.1.2 by registered or recorded delivery mail;

15.1.3 by e-mail, telex or facsimile transmission (the latter confirmed by telex or post); or

15.1.4 by any other means which any party specifies by notice to the others.

15.2 Each party’s address for the service of notice shall be the above mentioned address or such other address as it specifies by notice to the others.

15.3 Notice shall be deemed to have been served:

15.3.1 if it was served in person, at the time of service;

15.3.2 if it was served by post, 48 hours after it was posted; and

15.3.3 if it was served by e-mail, telex or facsimile transmission, at the time of transmission.


16.1 The Caterer will from time to time employ subcontracted parties to provide chef or front of house services, these parties are self employed individuals who are acting as their own business contracted to The Customer via The Caterer.

16.2 In the event of any disputes arising to quality of product, service or issues of wear and tear and or damage deemed to be at the fault of one of these subcontracted parties then The Customer may be redirected to the managing director of the relevant subcontracted party. In this event The Caterer is obliged by the terms of these conditions to provide The Customer with all the relevant company and contact information for the sub contracted party and be as helpful as possible with any mediation, but will not be held responsible in the event of dispute.

16.3 Damage, wear and tear, disputes of quality of service or product deemed to be at the fault of one of these sub contracted third parties will be forwarded to any third party sub-contractor and disputes deemed as being between Customer and the third party with limitation of liability placed upon The Caterer.


17.1 Complaints must be addressed in writing to the Managing Director of the Caterer at Studio 51, Riverside Building, 55 Trinity Buoy Wharf, Canary Wharf, London, E14 0JW within 14 days of the event

17.2 Cloakrooms: The Caterer does not accept responsibility for lost, missing or damaged items

17.3 Overtime is payable after 12am and is event dependent